RESULTS-DRIVEN TEAM RESILIENCE
Resilience is the ability for employees to bounce back from stress, learn from dealing with stress, and movie on to greater success and well-being.
The topic of resilience has gained in popularity in workplace training. Here at ACEC Life/Health Trust (Trust), we felt that pushing resilience was important. Results from Designed Wellness Health Risk Assessments (2014 to 2016) showed that many workers in the engineering field experience\ levels of stress that are higher than many other industries.
Due to the need for stress management resources, Designed Wellness has provided resilience training to all our firms. In 2015, we launched an online program that was so successful that we are repeating the process now in 2017. Also, we provided Champions with copies of Dr. Bennett’s book “Raw Coping Power” and had a book discussion via webinar and Lunch & Learn in 2015. We also previously posted a Blog on Resilience and have a Resilience Resource page on our website.
FROM INDIVIUDAL TO TEAM RESILIENCE
Most trainings on resilience focus on the individual or personal capacity for strength with less focus on the team or work group. This is despite the fact that research indicates that group connection and social cohesion is a significant component of resilience. Designed Wellness wants to help our Champions build a healthy work culture. Hence, our previous training focused on both the individual AND the team. Here is the definition of Team Resilience:
THE ABILITY FOR MEMBERS OF A WORK TEAM TO LEARN TOGETHER – EITHER PREPARING FOR OR IN THE FACE OF CHALLENGES – BY DRAWING ON COMPLEMENTARY STRENGTHS OR COMPETENCIES (COMMUNITY, COMMITMENT, COMPASSION, CENTERING, CONFIDENCE).
A key word in that definition is “complementary.” Most of our firms are small, with less than 25 employees. When you work in such a “close” environment, it can be important to recognize and reward each team member for their unique strengths. This builds camaraderie and a healthy work culture.
RESULTS-DRIVEN: THE ONLINE TEAM RESILIENCE TRAINING
When we previously rolled out the resilience training in 2015, we evaluated the program’s effectiveness and found positive reactions to the program (based on a sample of 190 employees from 40 different firms). Quantitative results showed improvements in knowledge of resilience and where to get help for building resilience. One key finding was that roughly 80% of users reported at least “some” improvement in their knowledge of how to be more resilient and also had perceived actual greater ability to be more resilient at work. More than half of users reports “much” or “great” improvement in their knowledge of resilience. Several engineering employees also commented about the program. These are shown below.
- These are issues I have contemplated but never considered finding help in the workplace or even looking up a solution online. It was a great eye opening experience.
- Good information and exercises that make you think about making positive changes in your life.
- A lot of the information I knew and have always said that your work environment can determine your health. I liked the tips though because I know I could “polish” up some of the 5 C’s 🙂
- overall it was a blessing to do. I am rather confident, but humility and remaining approachable are key aspects to working in a team. I imagine unconfident people would grow from this, especially if advertised in work place practice, and not just online via an email
- This was a good chance to assess honestly how you feel about myself in these very distinct areas and really see some areas to improve myself.
- I think it was good and I am hopeful a lot of employees go through it. It could benefit many by just learning and thinking about the top the wheels of change move!!
- This was a great learning tool